Commercial Strategy Obsession

Enjoy recordings of our VP of Commercial Strategies, Noelani Schroy, as she hosts the industry’s top commercial experts discussing the latest in executing a hotel’s commercial strategy.

Raul Moronta, Chief Revenue Officer with HHM Hotels

Here’s what you’ll learn:​

  • Why marketing shouldn't be judged on ROAS.​
  • How to navigate the love/hate relationship with OTAs.
  • If revenue managers can be best friends with sales.

Erica Lipscomb, SVP Crescent Hotels and Resorts

Here’s what you’ll learn:​

  • The evolution of revenue management into a commercial role.​
  • The growing importance of real-time data in making strategic decisions.
  • How revenue managers can use AI to support both forecasting and pricing strategies.​
  • The challenge and necessity of aligning key performance indicators (KPIs) across departments.​

Lori Kiel, Chief Commercial Officer, The Boca Raton

Here’s what you’ll learn:​

  • How to initiate commercial strategy in your organization.​
  • Challenges in adoption.​
  • Simplify with 3 KPIs.​
  • Hurdles in understanding the value.​
  • Chief Commercial role is critical.

Jenna Fishel, Chief Commercial Officer, First Hospitality

Here’s what you’ll learn:​

  • Evolution of revenue management into a commercial role.​
  • Importance of persuasive skills for revenue managers in gaining buy-in.​
  • The challenge of aligning KPIs.​ Role of AI in commercial strategy.

Gissell Moronta, SVP of Sales & Marketing, Atrium Hospitality

Here’s what you’ll learn:​

  • Sales needs to adapt and elevate their skills.​
  • The historical separation of sales from the other disciplines.​
  • Importance of small, consistent training sessions.

Yana Kyrylyuk, Author of Thesis, “Inside the black box of collaboration: commercial strategy teams in the hotel industry.”

Here’s what you’ll learn:​

  • Challenges with collaboration.​
  • Different ways of working together.​
  • Importance of collaboration.​
  • Foundational Elements of Collaboration.​
  • Processes losses and gains.

Lovell Casiero, SVP of Commercial Strategies, PM Hotel Group

Here’s what you’ll learn:​

  • Tech and AI’s impact on commercial strategy implementation.​
  • Collaboration and cross-training.​
  • Leadership and adaptation.
26%increase in revenue

With LodgIQ, my hotel had an 26% increase in revenue in the first year

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